FAQ – Esperance Archipelago Apartments
Frequently Asked Questions
How far are you from the town centre?
Archipelago Apartments is located 2.4 km from the centre of Esperance town centre.
Is it close to the airport?
Esperance Airport is 23km (or 12 miles) northwest of the town. You can get to Archipelago Apartments by Taxi in 15 minutes.
What time are the Check-in and Check-out times?
Check-in is from 14:00, and check-out is until 10:00.
We have no reception office on site. We use a Contactless check-in/check-out system.
You will be asked to supply your mobile phone number so that we can text through your ‘apartment key’ access details.
What's your cancellation policy?
Guests may cancel their reservations up to 14 days prior to their scheduled arrival date without penalty (except for December bookings subject to a non-refundable deposit). Guests should notify the property via phone or email as soon as possible.
Cancellations made within 14 days of the scheduled arrival date will be charged the full amount of their stay. No shows will also be charged the full amount of their stay.
Guests are advised to review their reservation confirmation for the full cancellation policy and any applicable terms and conditions.
Please be aware there are no check-in or check-out accepted on 25th and 26th of December and on 1st January.
Minimum number of nights may apply during school holidays and long weekends.
How close are the nearest shops?
Castletown shopping is a 1 minute walk away. There you will find Fish n Chip shop, a Chemist, a Bottle shop and an IGA. Castletown BP station is also very close.
Are you close to a beach?
Yes, Castletown Beach is just 200m from Archipelago Apartments Esperance.
Is parking available?
Free parking (for one vehicle) is available directly outside each apartment.
Is there enough parking for a car and trailer?
It depends on what apartment you book. Our three bedroom / 2 bathroom apartment has two parking bays but we do have visitor parking bays along the road verge that can also be used.
Do you have a spa?
None of our one, two or three bedroom Standard Apartments have Spa Bathrooms, but our Superior Spa Apartment and Two Bedroom Spa Deluxe do.
How many guests can stay?
We have a number of accommodation options that can accommodate 1-8 guests. Please view our apartment summary page for this information.
Is it suitable for families?
Yes, Archipelago Apartments Esperance is a family friendly property.
Do You Have Beds for Infants?
Fees are charged at the time of service, check-in or check-out.
Are balconies available?
Yes, we have one Apartments with Balcony.
Do You Have Wi-fi?
Yes, complimentary Wif-Fi is available to all guests, as well as popular streaming services on your apartment TV.
Is Archipelago Apartments pet-friendly?
Sorry, but no pets allowed.
What are your other Policies?
To avoid disappointments please visit our terms and conditions page.
Why book Direct?
YOU GET INSTANT SAVINGS WITH THE LOWEST RATES POSSIBLE
NO HIDDEN COSTS, BOOKING OR SERVICE FEES
GET PRIORITY CONSIDERATION FOR ROOM REQUESTS